HarePoint HelpDesk for SharePoint 15.5.0.4


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52.04 MB
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Publisher Description



HarePoint HelpDesk for SharePoint allows to build a helpdesk system in Microsoft SharePoint 2013, 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the organization.
The major feature of the product is easy and rapid deployment and immediate availability. A deployed HarePoint HelpDesk provides a special helpdesk website template, which can be used to create the required number of support service's sites. The product provides all necessary settings for creation of the desired processing cycle for the user requests: from selecting the required data types for the trouble tickets to configuring notifications and alerts for the helpdesk users and staff.
Other key features of the product include: request processing logic is based on SharePoint declarative workflows; wide collaboration possibilities for helpdesk staff; processing of web, email or phone requests; deep integration with corporate email; fully customizable ticket forms; graphic reports and dashboard for helpdesk staff performance monitoring.
The product licensing is very simple and efficient; it is based on the WFE server number and does not require any additional payments for the subscription, the number of helpdesk operators, or the number of service requests processed.

HarePoint HelpDesk for SharePoint is a free trial software application from the Other Server Applications subcategory, part of the Servers category. The app is currently available in English and it was last updated on 2015-05-18. The program can be installed on WinServer.

HarePoint HelpDesk for SharePoint (version 15.5.0.4) has a file size of 52.04 MB and is available for download from our website. Just click the green Download button above to start. Until now the program was downloaded 30 times. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.

Program Details



General

 
Publisher MAPILab Ltd.
Released Date 2015-05-18
Languages English

Category

 
Category Servers
Subcategory Other Server Applications

System requirements

 
Operating systems windows

Download information

 
File size 52.04 MB
Total downloads 30

Pricing

 
License model Free Trial
Price $1299.00

Version History



Here you can find the changelog of HarePoint HelpDesk for SharePoint since it was posted on our website on 2015-04-25. The latest version is 15.5.0.4 and it was updated on soft112.com on 2018-03-27. See below the changes in each version:

version 15.5.0.4

posted on 2015-05-18

Changes in the security model: HelpDesk settings pages can be viewed only by users with Manage Web permission.

version 14.0.1.3

posted on 2012-05-31

New release






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Users Rating:  
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Editor Rating:  
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Downloads last week: 1
Release Date: 2015-05-18
Publisher: MAPILab Ltd.
Operating System: windows
Type: Free Trial